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Your Questions Answered
Order Related
How do I place an order?
Simply browse our website, add items to your cart, and proceed to checkout. Follow the instructions to enter your shipping details and payment information.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), UPI and other secure payment options.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our delivery partner's website.
Can I modify or cancel my order after it's been placed?
We process orders quickly to ensure fast shipping, but if you need to make any changes, please contact our customer support team immediately. We'll do our best to accommodate your request before the order is shipped.
Customer Support – beorganic@milagrofarmcompany.com
Shipping Related
Do you offer international shipping?
Sorry, not at the moment.
Do you offer free shipping?
Yes, we offer free standard shipping on orders over ₹600. For orders under that amount, standard shipping charges will apply.
Please refer to our shipping policy for more details.
Can I change the shipping address after placing an order?
If you need to change the shipping address, please contact us as soon as possible. We will make the change if your order hasn’t yet been processed for shipment.
Support Related
How do I contact customer support?
You can contact our customer support team by emailing –
beorganic@milagrofarmcompany.com. We aim to respond within 24 hours.
Is my personal information secure on your website?
Absolutely. We take your privacy seriously and use SSL encryption technology to ensure that all your personal information is safe and secure. For more details, please read our privacy policy.
What should I do if my item is damaged or defective?
We’re sorry for the inconvenience! Please contact our customer support team with photos of the damaged or defective item, and we will arrange a replacement or a full refund.
Can I share feedback on my purchase?
We’d love to hear from you! You can leave a review on the product page or contact us directly with any feedback. We strive to improve with every purchase.